A remote code execution vulnerability exists within multiple subsystems of Drupal 7.x and 8.x. This potentially allows attackers to exploit multiple attack vectors on a Drupal site, which could result in the site being completely compromised.  This issue also affects Drupal 6. 

[Completion, Wed, Mar 28, 2018 11:54:02 PM] The faulty module has been replaced, and we've confirmed that our server is recognizing the new module.  Maintenance is complete.

[Update, Wed, Mar 28, 2018 11:33:35 PM] We have identified a DIMM with issues, and will be replacing it shortly.  Maintenance will be extended slightly to carry this out.

[Update, Wed, Mar 28, 2018 10:31:29 PM] We are now beginning this maintenance; the management portal will be down shortly.  One thing I did not consider in the earlier announcement is that support staff may also have limited ability to get into fully-managed windows servers during this maintenance.  Barring emergencies, we will be waiting until the end of this maintenance window to proceed with windows troubleshooting.

Date: Wednesday, March 28, 2018 
Time: 10:30PM - 11:30PM


Purpose of Work: 

We will be temporarily shutting down the Database Server that our management portal at https://manage.handynetworks.com/ uses in order to diagnose and mitigate a memory issue we've encountered in the last hour.



Impact Of Work: 

Customers attempting to use https://manage.handynetworks.com/ will be unable to during the duration of the maintenance.  Some tie-in functions in the billing portal may also be unavailable, though core functionality should be fine.

Feel free to send in a ticket to support@handynetworks.com if you are encountering issues unrelated to this.

[Post-completion note, Sun, Mar 11, 2018 10:18:55 PM]: Apparently the helpdesk itself does not use our shared mail server when sending outbound mail, but the news feature does. As such, the first update was likely just received by subscribers out of sequence.  You may disregard that: this maintenance is complete.

[Completed, Sun, Mar 11, 2018 10:01:03 PM MDT]:  The maintenance has not completed, and is not close enough to completion to merit extending this maintenance window at this time.  We are rolling back changes made, and may revisit this matter at a later date, if a more timely process or pressing need is discovered.   The shared mail server is back online.

[Update, Sun, Mar 11, 2018  9:14:18 PM MDT]:  The shared mail server is now down for maintenance.  We will keep tabs on this for the next 45 minutes, and provide an update at that time.   Remember to submit new tickets or replies directly through the helpdesk until maintenance is complete.

Date: Sunday, March 11, 2018
Time: 9PM - 10:00PM


Purpose of Work:

We will be performing filesystem maintenance on our shared mailserver to ensure continued stability and data integrity.


Impact Of Work:

Customers on our shared mail server will not be able to access their mail domains while the maintenance is in progress.

Customers will also not be able to send tickets in via email directly, so tickets will have to be submitted via Helpdesk.

In case of emergency please call us directly. +1-303-414-6910 x2.



We will let you know if the maintenance ends ahead of schedule, or needs to be extended.