|
Jul 12 |
[Complete] - Internal Exchange Maintenance
Posted by Jeff Shotnik on 12 July 2018 12:21 PM |
|
Our team is taking our internal Exchange system down for emergency/critical maintenance. This will affect the deliverability of emails to @handynetworks.com accounts, including our support account. If you have a critical issue please call our support team at 303-414-6910 x2 or submit a ticket via our helpdesk web interface - https://helpdesk.handynetworks.com . Expected service outage: 30-60 minutes. Read more » | |
|
Mar 29 |
Critical Drupal Vulnerabilities
Posted by Jay Sudowski on 29 March 2018 08:02 AM |
|
Yesterday, Drupal disclosed critical security vulnerabilities impacting Drupal 6-8. If you are running Drupal, update your applications immediately. https://www.drupal.org/sa-core-2018-002 A remote code execution vulnerability exists within multiple subsystems of Drupal 7.x and 8.x. This potentially allows attackers to exploit multiple attack vectors on a Drupal site, which could result in the site being completely compromised. This issue also affects Drupal 6. Read more » | |
|
Mar 26 |
[Completed] Management Portal Database Server Maintenance, Wednesday 2018-03-28, 22-30 MDT
Posted by David Cunningham on 26 March 2018 05:55 PM |
|
[Completion, Wed, Mar 28, 2018 11:54:02 PM] The faulty module has been replaced, and we've confirmed that our server is recognizing the new module. Maintenance is complete. Read more » | |
|
Mar 15 |
[Complete ]Shared Mail Server maintenance, Sunday 2018-03-18, 21-00 DST
Posted by David Cunningham on 15 March 2018 12:41 AM |
|
[Update, Sun, Mar 18, 2018 9:38:49 PM] While faster than the previous attempt, the filesystem scan process was still not proceeding at an acceptable rate for a reasonably short maintenance window of 1-3 hours. We will be making plans to perform this maintenance on an offline copy of the VM, copying all mail data over from the live instance once that is complete. This should take significantly less downtime, and will be scheduled shortly after the copy is ready. For now, maintenance is complete, and mail can come through as usual. [Update, Sun, Mar 18, 2018 9:11:54 PM] Maintenance has begun. If we do not see significant progress in the next 20 minutes, we will be bringing the shared mailserver back up and planning a third method. Date: Sunday, March 18, 2018 Time: 9PM - 10:00PM Purpose of Work: We will be attempting a second round filesystem maintenance on our shared mailserver to ensure continued stability and data integrity, with new methods. Impact Of Work: Customers on our shared mail server will not be able to access their mail domains while the maintenance is in progress. Customers will also not be able to send tickets in via email directly, so tickets will have to be submitted via Helpdesk. In case of emergency please call us directly. +1-303-414-6910 x2. We will let you know if the maintenance ends ahead of schedule, or needs to be extended. Read more » | |
|
Mar 7 |
[Complete] Shared Mail Server maintenance, Sunday 2018-03-11, 21-00 DST
Posted by David Cunningham on 07 March 2018 09:51 PM |
|
[Post-completion note, Sun, Mar 11, 2018 10:18:55 PM]: Apparently the helpdesk itself does not use our shared mail server when sending outbound mail, but the news feature does. As such, the first update was likely just received by subscribers out of sequence. You may disregard that: this maintenance is complete. [Completed, Sun, Mar 11, 2018 10:01:03 PM MDT]: The maintenance has not completed, and is not close enough to completion to merit extending this maintenance window at this time. We are rolling back changes made, and may revisit this matter at a later date, if a more timely process or pressing need is discovered. The shared mail server is back online.
Read more » | |