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Latest Updates
Oct
18
Date: October 18, 2017
Time:
10:00PM - 11:00PM Mountain Time

Purpose of Work:
The current firmware running on our Nimble storage arrays is susceptible to an unplanned service restart at increments of 208.5 days of system uptime. We will be upgrading the installed firmware to the most recent version in order to address the matter before the next interval. We will be updating both Denver Tech Center systems as well as our DR site in Phoenix, AZ

Impact of Work:
The primary impact is a temporary loss of redundancy.  The Nimble storage array is a dual controller system. The upgrade procedure involves installing the updated firmware on the 'offline' side of the controller, followed by a deliberate transfer to the updated controller. We will then update the now 'offline' controller and the system as a whole will be returned to a normal redundant mode of operation. The entire process is expected to be transparent to all users.

Update: 
This firmware upgrade has been completed without incident.
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Sep
14
Critical Updates on Fully managed servers
Posted by Anthony Kolka on 14 September 2017 10:36 PM
2017-09-14

  
Microsoft has released multiple patches for security vulnerabilities and 0 day exploits in multiple products. Most notable is the .Net framework.

http://thehackernews.com/2017/09/windows-zero-day-spyware.html

As a result we have changed all automatic update schedules for fully managed hosts to update tonight at 2:00 AM MDT.

We strongly encourage everyone not using our WSUS server to update their systems as well. Please usage your windows clients to update their systems.
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Aug
9
Dark Fiber Maintenance - August 11, 2017 @ 12:01AM - 5:00AM
Posted by Jay Sudowski on 09 August 2017 11:12 AM
Date: August 11, 2017
Time:
12:01AM - 5:00AM

Purpose of Work:
During this maintenance window, Zayo will be spicing one leg of our dark fiber ring into a new, separate, diverse entrance at our Denver Tech Center data center facility. 

Impact of Work:
The primary impact is a loss of redundancy.  Some packet loss and latency may occur was routes reconverge during the maintenance window.  On the whole, customer impact should be minimal.
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Jul
27
Limited Support Availability 2017-07-27 1830-2200 MDT
Posted by Anthony Kolka on 27 July 2017 03:31 PM
Limited Support Availability 2017-07-27 1830-2200 MDT

Our staff is attending a company event and helpdesk responses may be delayed during this time.

Thank you; we appreciate you and your understanding!
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Jun
13
Critical Windows 2003 Updates
Posted by Lindsay Schweitzer on 13 June 2017 02:17 PM
Microsoft has released new security patches with extremely high priority to block potential attacks that may be occurring soon.

More information on this can be found here: https://blogs.windows.com/windowsexperience/2017/06/13/microsoft-releases-additional-updates-protect-potential-nation-state-activity/#yldyfPAhLsBXsjrr.97

We'll be updating and rebooting all Fully Managed Windows 2003 hosts to address this issue. The majority of these updates will take place overnight to minimize impact on our clients. 

Please contact us if you have questions or concerns about this maintenance. 




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