Knowledgebase:
SMTP Authentication Required to Send E-Mail
Posted by Jay Sudowski (Import) on 03 October 2003 04:55 AM
In an on-going effort to eliminate 100% of the SPAM  originating from our e-mail servers, we are requiring customers to authenticate  when sending mail.  By requiring people to authenticate while sending e-mail, only our customers will be able to use our mail servers.

 
In order to make this change as painless as  possible, screen shots on how to configure Outlook  Express, Eudora Pro and Netscape Messenger are provided below. If you need assistance  reconfiguring your e-mail client or use an e-mail client not listed here, please call (877)70-HANDY for technical support.
 
Outlook Express:
1) Open Outlook Express, and select Tools -> Accounts from the menu bar.
 
 
2) Select the account that you use with our services and then click on the properties button.
 
 
3.) Click on the “Servers” tab.

 
4) At the servers tab, put a check in the “My server required authentication” check box. Now simply click OK to close out of the properties palette and then click “close” to close the accounts window.
 
 
Eudora Pro:

1) Open Eudora Pro and select Tools -> Options from the menu bar.
 
 
2) In the options window, click on the “Sending Mail” button. Put a check “Allow Authentication” check box.  All done!  Now just click OK to close out of the options window.
 
 
Netscape Messenger

1) Open up Netscape Messenger and go to Edit -> Preferences
 

2) In the preferences window, select “Mail Servers” from the list of items on the side.

3) Where it says “Outgoing mail server user name:” enter the username you use to access your email account. Click “OK”.
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