Knowledgebase:
Shared / Reseller Hosting Mail Server Disk Space Limits
Posted by Jay Sudowski (Import), Last modified by on 24 August 2007 09:40 AM

This only applies to shared and reseller hosting customers



In order to provide a high quality of service for all of our shared and reseller customers, we place limits on both the maximum individual mailbox size and maximum individual domain size. The default maximum individual mailbox size is 500MB. The default maximum individual domain size is 1000MB. If your individual mailbox or total domain usage exceed these limits, no further messages will be accepted for individual mailbox or individual domain that has exceeded the allocated quotas until the mail server usage is reduced. The limits we have in place are sufficient for more than 99% of the customers that we host.

If you believe our default limits are too low for your needs, you can open a helpdesk ticket and we can increase your limit for a particular domain to our high usage mail server limits. The high usage limits feature a maximum mailbox size of 1000MB and an individual domain size of 5000MB. Please note that any disk space utilization that exceeds the amount of space included in your web hosting package will be billable.

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