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Knowledgebase : Shared / Reseller Hosting > General e-Mail Questions
If you are receiving a 550 error when attempting to send email, SMTP Authentication is not enabled.  Please see the articles in this section for directions on configuring SMTP Authentication.
11/18/2004   Effective immediately, Handy Networks LLC will no longer be supporting "catch all" mail accounts on our shared and reseller hosting platforms.  Recently, our mail server has been suffering from performance issues directly attrib...
We have established an extensive library of how-to guides on setting up your email accounts in the email client you prefer. If your email client is in the list below, please click on the link and a detailed tutorial will lead you through...
THIS ONLY APPLIES TO SHARED AND RESELLER HOSTING CUSTOMERS EFFECTIVE 12/1/2006 E-mail forwarding to the following service providers will no longer be permitted: * aol.com * qwest.net * comcast.net * verizon.net * msn.com * hotmail.com *...
We offer web based email for all shared / reseller customers though SmarterMail's Web Mail interface.   You can access this by going to http://mail.domain.com (you will need to substitute your own domain name for domain.com).
  Incoming Mail Server: mail.yourdomain.comOutgoing Mail Server: mail.yourdomain.com   Username: username@domain.comPassword: <as configured in the control panel>Note: Some Internet Service Providers require that user's use their outgo...
This only applies to shared and reseller hosting customers In order to provide a high quality of service for all of our shared and reseller customers, we place limits on both the maximum individual mailbox size and maximum individual domain size. The ...
In order to enable SMTP Authentication in Outlook, use the following procedures: Tools > E-Mail Accounts > Add a new e-mail account (if this is a new account) or View or change existing e-mail accounts (if you need to modify an existing account) ...
In an on-going effort to eliminate 100% of the SPAM  originating from our e-mail servers, we are requiring customers to authenticate  when sending mail.  By requiring people to authenticate while sending e-mail, only our customers will be a...