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Knowledgebase : Hosted Exchange Service
From menu options select User Management »»New User, or from Users page click on New User link (refer to User Management article), and the blank User Details form will be displayed. All the fields marked with a red...
This page is used to import users or make bulk modifications to existing users. The steps involved in using the page are to: Download a template excel spreadsheet where you can enter the details you want to upload. ...
This option will disable the user's account in the Service Provider's Active Directory and will prevent the user from accessing any services that rely on this Active Directory Account. To disable the user simply select the ...
The Account Status section displays information about the user’s Active Directory account and password status. The data that is displayed is cached and any changes made to the user recently may not be reflected in the data di...
As a Full Administrator you get the right to Impersonate your users in the Administration Web Site. You would do this when you want to see the Cortex interface from the perspective of a user and the feature is designed to help you a...
To modify an existing user you first locate the user in a search. Then clicking on the user will display a box of links and information for the user underneath the user’s name: Clicking on the icon will brin...
Clicking on the icon will bring up the Provision User Services screen which will allow you to provision or de-provision the chosen user with services. The Provision User Services screen looks like: The list that d...
Provisioning a User Provisioning a user can be done at any time by selecting the icon. This will re-provision the user’s Active Directory account in the Service Provider’s environment. You would gene...
Getting to know the User Management for the Hosted Exchange Service The main screen for user management is the Users option. This screen looks like: There are different types of user icons which have different meanings. These ...