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Knowledgebase : Dedicated Server Guides
If you are using our old control Panel and need to install FrontPage Server Extensions manually on a domain, please follow these directions:   1) Choose to FrontPage Enable the web site when setting it up using the control panel2) Login to the ma...
You can password protect directories using the following method:   1) Login to your server and open up the IIS MMC. Drill down to the site / folder you want to password protect, right click on that object and then bring up the properties.  ...
There's two parts to moving a SSL cert.  First, you will need to export the certificate on the old server.  Then, you will need to import the cert to the new server.  Here is a detailed description of the process to follow for both steps: ...
There is a known issue with Helm and FrontPage server extensions not working correctly is a domain has been deleted from the system and then readded. The problem is that the _fp user is not added to the FrontPage Advanced Authors group for the domain name...
To access your server remotely, you will need to download and install Microsoft's Terminal Services Client.   Using this client will allow you to access your server over a remote desktop connection. 
Using MailEnable built-in RBL capabilities, it is possible to vastly reduce the amount of incoming junk mail to your server.    Below is a list of recommended RBL lists for use with MailEnable Pro.  Note that even with this list of preferred RBLs, it's...
Sometimes it is neccessary or desireable to force AWStats to reanalyze the raw log files for a particular site.  Please follow this procedure to do so:   1) Download the awstats_regenerate.zip file attached to the right.  Extract the file...
If you require SQL Server to listen on an alternative port for remote access, please follow these directions:   1) Login to your dedicated server using Terminal Services Client 2) Go to Start -> Programs -> SQL Server -> Server Network Ut...
A recent security audit has revealed that some of our fully managed and semi-managed dedicated servers may have been configured with default settings that could leave the server vulnerable to privilege escalation attacks through ASP.NET script...
Follow this link in order to download the Helm Administrator Guide
Follow this link in order to download the Helm Restore Tool Guide
Follow this link in order to download the Helm Configuration Guide
We have seen a rise in the number of compromised hosts running SQL Server. We attribute this increase to poor customer code, which allows SQL Server injection. Some SQL Server injection techniques can make use of Microsoft SQL extended stored procedures t...