RSS Feed
Hidden Backdoor Found In WordPress Captcha Plugin Affects Over 300,000 Sites
Posted by Anthony Kolka on 20 December 2017 09:00 AM
Hello Handy Networks Support news subscriber,

 With the amount of WordPress sites living on our network we felt that everyone should be aware of a Captcha plugin by 

If you or any of your clients are using this plugin in a wordpress site it needs to be removed immediately.
Read more »

Network Maintenance (Update)
Posted by Pete Carstensen on 13 December 2017 09:59 AM
Update: 9:50PM - This maintenance is complete.  Thank you for your patience and apologies for the inconvenience

Date:  Dec 13, 2017
Time: 9:30PM - 10:00PM (Mountain Time)

Purpose of Work:
We will be replacing our Juniper Router designated sw1-g3 due to filesystem inconsistencies on the router operating system. Customers connected to this router can expect a period of network interruption lasting 15-30 minutes
Read more »

Date: September 19, 2018

9:00PM - 10:00PM Mountain Time [COMPLETED]

Purpose of Work:
A fault has been identified in the redundant supervisory module of our 'all-flash' Nimble SAN module which can cause a spontaneous restart of the unit. The purpose of this work is to replace the faulted controller module in a controlled and seamless manner.

Impact of Work:
The primary impact is a temporary loss of redundancy.  The Nimble storage array is a dual controller system. The replacement procedure involves physically removing the faulty, offline unit and replacing with a vendor provided spare. The primary, live controller module is expected to handle the workload during the brief period required to replace the faulty module. The entire process is expected to be transparent to all effected users. To be clear, this event only effects private, dedicated cloud users and virtual machine users who have specifically chosen systems using 'all-flash' SAN storage. Customers with systems using standard hybrid SAN storage are not effected by this event.

UPDATE: This event has been completed without incident.

Read more »

Critical Updates on Fully managed servers
Posted by Anthony Kolka on 14 September 2017 10:36 PM

Microsoft has released multiple patches for security vulnerabilities and 0 day exploits in multiple products. Most notable is the .Net framework.

As a result we have changed all automatic update schedules for fully managed hosts to update tonight at 2:00 AM MDT.

We strongly encourage everyone not using our WSUS server to update their systems as well. Please usage your windows clients to update their systems.
Read more »

Dark Fiber Maintenance - August 11, 2017 @ 12:01AM - 5:00AM
Posted by Jay Sudowski on 09 August 2017 11:12 AM
Date: August 11, 2017
12:01AM - 5:00AM

Purpose of Work:
During this maintenance window, Zayo will be spicing one leg of our dark fiber ring into a new, separate, diverse entrance at our Denver Tech Center data center facility. 

Impact of Work:
The primary impact is a loss of redundancy.  Some packet loss and latency may occur was routes reconverge during the maintenance window.  On the whole, customer impact should be minimal.
Read more »

Limited Support Availability 2017-07-27 1830-2200 MDT
Posted by Anthony Kolka on 27 July 2017 03:31 PM
Limited Support Availability 2017-07-27 1830-2200 MDT

Our staff is attending a company event and helpdesk responses may be delayed during this time.

Thank you; we appreciate you and your understanding!
Read more »