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[Complete] Shared Mail Server maintenance, Sunday 2018-03-11, 21-00 DST
Posted by David Cunningham on 07 March 2018 09:51 PM

[Post-completion note, Sun, Mar 11, 2018 10:18:55 PM]: Apparently the helpdesk itself does not use our shared mail server when sending outbound mail, but the news feature does. As such, the first update was likely just received by subscribers out of sequence.  You may disregard that: this maintenance is complete.

[Completed, Sun, Mar 11, 2018 10:01:03 PM MDT]:  The maintenance has not completed, and is not close enough to completion to merit extending this maintenance window at this time.  We are rolling back changes made, and may revisit this matter at a later date, if a more timely process or pressing need is discovered.   The shared mail server is back online.

[Update, Sun, Mar 11, 2018  9:14:18 PM MDT]:  The shared mail server is now down for maintenance.  We will keep tabs on this for the next 45 minutes, and provide an update at that time.   Remember to submit new tickets or replies directly through the helpdesk until maintenance is complete.

Date: Sunday, March 11, 2018
Time: 9PM - 10:00PM

Purpose of Work:

We will be performing filesystem maintenance on our shared mailserver to ensure continued stability and data integrity.

Impact Of Work:

Customers on our shared mail server will not be able to access their mail domains while the maintenance is in progress.

Customers will also not be able to send tickets in via email directly, so tickets will have to be submitted via Helpdesk.

In case of emergency please call us directly. +1-303-414-6910 x2.

We will let you know if the maintenance ends ahead of schedule, or needs to be extended.

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