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[Complete ]Shared Mail Server maintenance, Sunday 2018-03-18, 21-00 DST
Posted by David Cunningham on 15 March 2018 12:41 AM
[Update, Sun, Mar 18, 2018  9:38:49 PM]  While faster than the previous attempt, the filesystem scan process was still not proceeding at an acceptable rate for a reasonably short maintenance window of 1-3 hours.

We will be making plans to perform this maintenance on an offline copy of the VM, copying all mail data over from the live instance once that is complete.

This should take significantly less downtime, and will be scheduled shortly after the copy is ready.

For now, maintenance is complete, and mail can come through as usual.

[Update, Sun, Mar 18, 2018  9:11:54 PM]  Maintenance has begun.  If we do not see significant progress in the next 20 minutes, we will be bringing the shared mailserver back up and planning a third method.

Date: Sunday, March 18, 2018 

Time: 9PM - 10:00PM

Purpose of Work: 

We will be attempting a second round filesystem maintenance on our shared mailserver to ensure continued stability and data integrity, with new methods.

Impact Of Work: 

Customers on our shared mail server will not be able to access their mail domains while the maintenance is in progress. 

Customers will also not be able to send tickets in via email directly, so tickets will have to be submitted via Helpdesk. 

In case of emergency please call us directly. +1-303-414-6910 x2. 

We will let you know if the maintenance ends ahead of schedule, or needs to be extended.

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